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In-app feedback & attachments

SMARTLINKS / FEEDBACK INBOX

Hear from people while the experience is still fresh.

Collect in-app messages through SmartLinks integrations and triage them in an app-specific inbox. Keep user feedback close to the product work it should inform.

Your SmartLinks account. Your apps. One connected workspace.

A closer look at your workspace
feedback.smartlinks.live
Feedback Inbox workspace preview in SmartLinks
✓
Built into your workflowStart with one product. Connect the rest when you need them.
ONE SHARED WORKSPACEExisting apps & dataTeam permissionsConnected toolsClear plan limits

WHAT’S INSIDE

Less jumping around.
More moving forward.

Start with the job in front of you. These focused tools share the app context you already have in SmartLinks.

01

Capture the message

Use supported SDK feedback flows to receive messages from within the app experience.

02

Inspect the evidence

Review submitted context and attachments with the access protections applied by the platform.

03

Turn feedback into work

Use available concern workflows to organize actionable issues and follow their status.

FROM IDEA TO ACTION

A clear next step.
Then the next one.

Feedback Inbox uses your existing app and account, so the work stays connected as you move through the process.

Read the practical guide ↗
  1. 01

    Integrate the supported feedback flow.

  2. 02

    Send a test message and verify it in the inbox.

  3. 03

    Triage feedback and track the next action.

GOOD TO KNOW

Start with the full picture.

What do I need to use Feedback Inbox?

Feedback content may be private. Only authorized workspace members should access messages and attachments.

Do I need another SmartLinks account?

No. Sign in with your existing SmartLinks account and select an app you can access. Existing app ownership and team permissions still apply.

How does the subscription work?

This product uses your SmartLinks plan and its feature allowances. The pricing page shows current plans that include Feedback Inbox. Choosing a different suite plan changes your shared subscription; it does not add a separate subscription for this product.

Compare eligible plans →
Can I use the other products too?

Yes, when your plan and permissions include them. Your apps and connected services stay in the same SmartLinks workspace. Some workflows need additional provider setup.

Explore the product collection →

YOUR NEXT GOOD MOVE

Make room for
your app’s next chapter.

Start with Feedback Inbox. Keep the whole picture connected.

Let’s get started ↗

BETTER TOGETHER

Keep going with SmartLinks.

All 26 products ↗